Saturday, December 27, 2008

Management with Humour Lect 5

"NEEDs"-Motivation to work.

One need to be motivated and willing in order to do a job well.
One of the most important role of a leader is to motivate his team to perform to their best potential. To motivate means to make the team willing to put in high amounts of effort and work towards a common goal.

People are motivated by “Need”. The need to get better that what you already are. The need to live better than you are living. Need to affiliate with others. Need of sense of achievement....etc. If a leader is able to make the team see the need, and make them want it badly, the team will be motivated to work. However if the team is satisfied with what they have, there will be no motivation to get better.

Needs, according to Maslow's can be classified into higher(“spiritual”:social, esteem, self-actualization) and lower(physiological (hunger...etc..), safety) needs.
When the lower needs are not satisfied, one usually will not consider the higher needs. When you cannot even have full meals a day, you wouldn't think about things like getting famous.

The lower needs are usually the more powerful motivators. Eg. When you are dying of hunger, you can even forgo safety and try to get food that's dropped on the road. But would you give your life for something like fame? I believe for most people, the answer is, “no”.

The need to affiliate is another powerful driving force. Humans, as emotional beings have desires for interpersonal relationships. Very often, people are willing to stay working at a place because they have friends there, they like the culture there. To these people, the good relationship with colleagues is the motivation to stay on and work hard.
Eg. When I was working as a camp facilitator under a certain company, even though all of us working together under the company knows that we can easily find other companies that pay much better, we still stayed on because we enjoy working with each other.

Wednesday, December 3, 2008

Management with Humour Lect 4

Here's a little something for you guys to read if you too border and have nth better to do...
something I wrote about managing people for my management module.
We can discuss this if anyone's interested. haha...

Understanding behaviour is very important in human management. To make majority of the people feel happy under your management, you have to be able to understand how and why they behave the way they do.
Humans can behave very differently when they are alone compared to when they are with a group. People can also behave very differently when they are with different groups.

People often conform to a certain way of behaving with they are with different groups at different places to avoid conflicts and also not to look “out-of-place”.

Very often, the behaviour of a person is linked to his attitude towards something.
Everyone has a way of looking at themselves and others, the cognitive component; how they feel about something, the affective component; how they intend to behave, the behavioral component.

What's interesting is, even though everyone of us have a certain way of looking things, how we look at ourselves, what we perceive to be the right thing to do. But very often under different circumstances, we often do not do what we think is right or what we originally intended to do. This, is cognitive dissonance.

We always gave ourselves excuses and reasons to do things different from what we believe in and sometimes even what we know is wrong. This is exactly because we want to look “normal” with the group. This is like peer pressure.
It can be good and bad.
If the influence is good for example, a lazy employee placed in a very hardworking work environment will be “forced” to work hard.
On the contrary, if a hardworking employee placed in a very lazy and laid back working environment can “turn-lazy” so as to fit in.